Effective Date: May 1, 2025
Version: 2025-01
At incredibles, we are committed to ensuring that our products, services, and educational resources are accessible to all individuals, including those with disabilities. We follow the Americans with Disabilities Act (ADA) and are actively working to maintain an inclusive digital experience.
Assistance Offerings
If you are having trouble accessing our website or need assistance with product selection, ordering, delivery coordination, or ID verification, please call our ADA support line at (800) 978-5265, available 6 am – 12 am Central Time. Our trained staff will assist you in completing your transaction.
We are happy to provide equivalent service and information over the phone and will work with you to verify identification through secure and accessible methods when needed.
General Feedback on ADA Accessibility
For feedback or to request additional accommodation, contact us using one of the following methods. Your input helps us improve accessibility for all customers.
- Phone: (800) 978-5265
- E-mail: [email protected]
- Postal Address:
incredibles c/o ADA Compliance
325 W Huron Street Ste 700
Chicago, IL 60654
